Privacy policy

The personal information collected through slotrave.casino (the “site”) is the responsibility of the operator of the site – in other words, “we”. This policy describes what information we collect, how we use it, how long we keep it and who we may share it with. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also apply the standards of the EU General Data Protection Regulation (GDPR) – and where the two sets of rules differ, we follow the one that gives you stronger protection.

The site is an independent information project about the Slotrave online casino – it is not the casino. You cannot open a player account, deposit money or place bets with us, and we do not verify your identity. All of that is handled by the casino operator, a separate organisation that handles the information you give it under its own privacy policy. If you have any questions about that policy, write to support@slotrave.com.

We collect only the information we strictly need. Either you give it to us yourself, or your browser sends it automatically:

• technical data that your browser sends when a page loads (IP address, browser type and version, operating system, device type, browser language, the page you came from, the pages you view, and the date and time of your visit); the server may store this data in its operational logs;
• information you send us yourself by email (your email address, your name if you provide it, and the content of your message).

We do not ask you for sensitive information as defined in the Privacy Act (such as health information or details of your racial or ethnic origin), payment details or identity documents. The site does not require registration – you can read it without telling us anything about yourself.

We collect information only where it is reasonably necessary for the purposes below, and we use it only for those purposes (APP 3 and APP 6):

• running the site and keeping it secure, for example protecting it against attacks and malicious automated traffic;
• replying to the emails you send us;
• complying with our legal obligations.

We do not use any analytics or advertising tools. We do not sell your information to anyone, we do not send you marketing emails, and we do not use your information for profiling or automated decision-making that significantly affects you.

The site does not set any cookies. It stores only two technical entries in your browser’s local storage (localStorage): “nv-cookie” remembers that you have acknowledged the cookie banner, and “nv-mini” remembers whether you have collapsed the side menu on a computer. Both stay on your device, are never sent to our server and cannot be used to identify you. For details and instructions on how to delete them, see our Cookie policy.

Apart from us, only the service providers who host and technically maintain the site have access to the technical data – under a contract and strictly on our instructions. We do not share information with third parties for their own marketing. Where required by law, we may disclose information to government authorities.

The site loads its fonts, images and scripts from its own server, so your IP address is not passed to external content providers while you read our pages. Your information may be held outside Australia. If any of our service providers were to handle it in another country, we would take reasonable steps – usually contractual ones – to make sure they treat it in line with the Australian Privacy Principles, as APP 8 requires. On request, we will tell you which safeguard applies in your case.

When you click a link to the Slotrave casino or another external website, you leave slotrave.casino. Links to the casino are affiliate links and may pass through a redirect server that records that you came from us. From that point on, the operator of the website concerned handles your information under its own policy.

We keep information only for as long as we need it for the purposes described above, unless the law requires a longer period:

• server logs – for no more than 12 months;
• email correspondence – until we have dealt with your enquiry, and for a reasonable period afterwards in case we need to come back to the matter;
• localStorage entries – these remain only in your browser until you delete them (see our Cookie policy).

Once these periods have expired, we destroy the information or permanently de-identify it, as APP 11 requires.

We take data security seriously: connections to the site are encrypted (HTTPS), only a few authorised people have access to correspondence, we collect only the minimum of information necessary and the site runs on reliable hosting. These technical and organisational measures protect information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

If a data breach is likely to result in serious harm to anyone whose information is involved, we will notify the people affected and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, as the Notifiable Data Breaches scheme requires.

Under the Privacy Act and the APPs, you have the following rights – and exercising them with us is free of charge:

• the right to access the personal information we hold about you (APP 12);
• the right to have information corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading (APP 13);
• the right to deal with us anonymously or under a pseudonym where that is practicable – you can read the whole site without telling us who you are (APP 2);
• the right to be told, when we collect your information, who we are, why we collect it and who we may share it with – which is what this policy sets out (APP 5);
• the right to ask us to delete your information – and we destroy or de-identify it ourselves once we no longer need it (APP 11);
• the right to opt out of direct marketing, although we don’t send any (APP 7);
• the right to withdraw your consent at any time, if we ever ask you for it; this does not affect anything we did with your information before you withdrew it.

You can exercise your rights by emailing support@slotrave.com. Please include enough information for us to match your request to the right data – for example, the email address you wrote to us from. We will respond within a reasonable period, usually within 30 days; if a request is complex and we need longer, we will let you know.

If you feel we are not handling your information properly, please write to us first at support@slotrave.com – we will try to put things right quickly. If you are not satisfied with our response, or we haven’t replied within 30 days, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC), Australia’s privacy regulator.

The site and the gambling it covers are for adults only – you must be at least 18 years old. We therefore do not knowingly collect personal information from anyone under 18. If a minor nevertheless sends us information, we will delete it without delay as soon as we become aware of it; a parent or guardian can also alert us at support@slotrave.com. Our responsible gambling section explains how to play responsibly and where to find help.

We may update this policy if the law, the OAIC’s guidance or the way the site works changes. The current version is always available here, with the date of the last update at the top of the page.

If you have a question, request or comment about privacy, write to support@slotrave.com. The rules for using the site are set out in our Terms of use, and details of what the site stores in your browser can be found in our Cookie policy. To return to our overview of the Slotrave casino, go to the home page.